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TELEPERFORMANCE GROUP DATA PRIVACY POLICY

Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. Click here for more information concerning our Teleperformance Group Data Privacy Policy.

PHILIPPINES ADDENDUM TO THE TELEPERFORMANCE GROUP DATA PRIVACY POLICY (EXTERNAL POLICY)

This policy summarizes Teleperformance processing activities related to the personal information that we collect and/or generate from our website visitors, guests and visitors to our facilities, clients and supplier employees and representatives, employees, people seeking employment with us, and other individuals. Click here to view the detailed external policy.

PHILIPPINES ADDENDUM TO THE TELEPERFORMANCE GROUP DATA PRIVACY POLICY (INTERNAL POLICY) – Employees Only

This policy summarizes Teleperformance internal processes and procedures in protecting personal information.  If you are an employee, you may review the policy at MyTPNet under Policies/Memos.

COOKIE POLICY

By continuing browsing our website, you agree to the use of cookies to personalize our services and provide you with a better experience. For more information about how we use cookies and to manage your cookie settings, please read our Cookie Policy.

PRIVACY NOTICE FOR GUESTS AND VISITORS

This notice explains how we process the information we collect from our guests and visitors once they enter our premises. Click here to view the detailed privacy notice for guests and visitors.

PRIVACY NOTICE FOR APPLICANTS

This notice summarizes the processing activities that Teleperformance performs on the personal data of applicants. Click here to view the detailed privacy notice for applicants.

TELEPERFORMANCE EMPLOYEE PRIVACY NOTICE

This notice summarizes how Teleperformance collects, use, or otherwise process employee personal data. Click here to view the detailed employee privacy notice.

YOUR DATA ACCESS RIGHTS

At Teleperformance, we respect your privacy rights.  Under Philippines law, data subjects may have the following rights: 

• To be Informed about any processing of your personal data.
• Access your personal data and to obtain a copy of any information relating to you that are on the company’s computer database and/or manual filing system.
• To Object if the personal data processing involved is based on consent or on legitimate interest unless the processing is for obvious purposes (contract, employer-employee relationship, etc.) or a result of a legal obligation.
• Erasure Or Blocking, Suspend, Withdraw, Removal or Destruction of your personal data.
• To Rectify any inaccuracy or error on your personal data.
• Data Portability allows you to obtain and electronically move, copy or transfer your data in a secure manner, for further use.
• To Damages and claim compensation from the National Privacy Commission (NPC) if you suffered damages due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal data, or other violation of your rights and freedoms as data subject.

If you feel that your personal information has been misused, maliciously disclosed, or improperly handled, or that any of your data privacy rights have been violated, you have a right to file a Complaint with the NPC through their website: https://privacy.gov.ph.

SUBMIT A DATA ACCESS RIGHTS REQUEST

If you are located in the European Economic Area (EEA) or the Philippines: Click here to complete a Data Access Rights Request.